Privacy Policy

1. Introduction

Asteroid IT LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, communicate with us, or use our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information You Provide: Name, email address, phone number, company name, and any details you submit via forms, chat, or other communication channels.
• Communications Data: Email and SMS interactions, including message content, delivery status, and preferences.
• Website Usage Data: Pages visited, time spent on site, clicks, and interactions, collected via analytics and heatmap tools.
• Technical Data: IP address, browser type, operating system, and device information.

3. How We Collect Information

We collect information in the following ways:

• Directly from you when you fill out forms, subscribe to email or SMS updates, or contact us.
• Automatically through cookies, tracking pixels, and analytics tools such as Microsoft Clarity, which may record mouse clicks, scrolls, and form interactions.
• From communications when you open, click, or reply to our emails or SMS messages.

4. How We Use Your Information

We use the collected information to:

• Provide and improve our services
• Send you emails or SMS messages you have requested or consented to receive
• Respond to your inquiries and support requests
• Analyze website usage and improve user experience
• Conduct marketing campaigns and measure their effectiveness
• Maintain security and prevent fraudulent activity

5. Microsoft Clarity

We use Microsoft Clarity to capture how users interact with our website through session recordings and heatmaps. Microsoft Clarity collects information in accordance with its Privacy Policy. This helps us understand user behavior and improve our website’s usability.

6. Email and SMS Communications

By providing your email address and/or phone number, you consent to receive communications from us. You may opt out at any time by following the unsubscribe link in emails or replying STOP to SMS messages. Message and data rates may apply.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site performance, and support marketing efforts. You can manage your cookie preferences through your browser settings.

8. Data Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers who assist in delivering our services (e.g., email platforms, SMS gateways, analytics providers)
• Law enforcement or regulatory bodies if required by law
• Mobile opt-in data and consent will never be shared with or sold to third parties or affiliates for marketing or promotional purposes.

9. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

10. Your Rights

Depending on your location, you may have rights to access, update, delete, or restrict processing of your personal data. To exercise these rights, contact us at the email address below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Asteroid IT LLC

Email: hello@asteroidit.com

Phone: 480-937-7021